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Claims

All of the facilities offered by our Accident & Health team have the benefit of an exemplary claims service.

SunWorld & B2C Travel Insurance Claims

All Travel policies are underwritten on our exclusive scheme with AXA Insurance UK Plc. All Non-emergency claims are handled in the UK and handled by a dedicated claims team at AXA, Emergency claims will be handled by our specialist claims handler Cega (appointed by AXA):

Non-Emergency Claims Assistance (UK) +44 (0) 345 850 5193
Emergency Claims Assistance (UK) from anywhere in the world +44 (0)1473 351757
Emergency Claims Assistance (UK) from the UK 01473 351757

For more information please contact us on Freephone 0800 389 5904.