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Claims

All of the facilities offered by our Accident & Health team have the benefit of an exemplary claims service.

SunWorld & B2C Travel Insurance Claims

All Travel policies are underwritten on our exclusive scheme with AXA Insurance UK Plc. All Non-emergency claims are handled in the UK and handled by a dedicated claims team at AXA, Emergency claims will be handled by our specialist claims handler Healix Assistance.

Non-Emergency claims assistance (UK) +44 (0) 345 850 5193

Emergency claims assistance (UK) +44 (0) 2920 474145

Holiday Dispute Claims Helpline
(if shown as operative on the certificate) UK +44 (0) 1384 377000

For more information please contact us on Freephone 0800 389 5904.