"The Commercial team are a ‘One Stop Shop’ for any risk that is presented professionally by our brokers."

Damien Abraham,
Commercial & Financial Professions Manager

Domiciliary Care Insurance

At David Oliver Underwriting Ltd, we have many years experience in Underwriting Insurance in the Home Care Sector. We are committed to offering our domiciliary carers the highest possible standards of service.  In so doing we are pleased to support the Financial Services Authority initiative 'Treating Customers Fairly'.

We recognise that both we and our customers have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.

Our commitment to you

We will:

• provide you with clear information about the products and service we offer
• not suggest a product if we can’t find one we consider suitable
• encourage you to ask if there’s something you don’t understand
• give you access to a formal complaints procedure should you become unhappy with our service

How you can help us

To help us give you the most appropriate product, we will ask you to:

• tell us as much as possible about the business, to enable us to properly assess the risk
• let us know about changes that might affect the level of cover, terms and conditions and premium
• let us know if there is any aspect of our service, or of a product we have discussed or recommended that you don’t understand
• tell us if you think there are ways we can improve our service

Please click on the fact sheet for more information or the relevant links under Useful Downloads. You may contact us for further details.